Customer Care Guarantee

Customer Care Guarantee


The purchasing or sale of a property can be a daunting prospect at the best of times its nice to know by appointing George Grundy Estates you can rest assured our company offers high levels of customer care as well as membership to the countries leading regulating authorities.


The Property Ombudsman scheme provides an independent and impartial facility for the resolution of complaints between those members of the public who buy, sell or let property and the agents they deal with. The scheme can make awards of compensation where It feel is relevant. The service is free to the public.

The member agents of the scheme must comply with a Code of Practice which lays down standards of business conduct. The public should ensure that they are dealing with a member of the scheme so that they can be confident about the firm's approach and where, if they feel disadvantaged, they have access to independent judgement of their complaint.


George Grundy Estates Ltd is a member firm of this the Property Ombudsman Membership Number N02459 and the National Association Of Estate Agents (N.A.E.A.)


Service is very important to us, we take great pride in providing high levels of customer care. Check out our reviews page for details on what our customers past & present have been saying about us.


Nick O'Brien
Branch Manager

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